Last updated: May 16, 2026
Thumber respects intellectual property rights and complies with the U.S. Digital Millennium Copyright Act ("DMCA") 17 U.S.C. § 512, the EU Digital Services Act ("DSA") Articles 14 and 16, the EU Copyright Directive 2019/790 Article 17, the UK eCommerce Regulations 2002, South Africa's ECT Act s.77 (and the take-down notice procedure under Chapter XI), Brazil's Marco Civil Art. 19, India IT Rules 2021, and equivalent rules elsewhere.
1. Filing a copyright takedown (DMCA / DSA Art. 16)
Send a written notice in English to our designated agent containing:
- Your name, address, phone and email.
- Your physical or electronic signature.
- Identification of the copyrighted work claimed to be infringed (or representative list).
- The specific URL(s) on Thumber to allow us to locate the material.
- A statement of good-faith belief that the use is not authorised by the owner, its agent or the law.
- A statement under penalty of perjury that the information is accurate and that you are the owner or authorised to act on the owner's behalf.
- (EU DSA) a sufficiently substantiated explanation of why the content is illegal.
2. Designated agent / single point of contact
Thumber — IP / DSA Agent
Email: dmca@thumber.app
EU DSA contact: dsa@thumber.app
Subject line: "Takedown Notice"
We acknowledge valid notices within 48 hours and act within 5 business days (24 hours for manifestly illegal content under DSA / live broadcast). Misrepresentations may make you liable for damages under 17 U.S.C. § 512(f) and equivalent national laws.
3. Trademark, counterfeit & right-of-publicity
To report a trademark or impersonation/right-of-publicity issue use the same address with subject "Trademark Notice", and include your registered mark/registration number (or proof of common-law rights), the jurisdiction(s) of registration, the URL(s), and a description of how the use is confusing or unauthorised. Counterfeit goods promoted through livestreams will be removed and the host actioned.
4. Counter-notice
If your content was removed and you believe it is non-infringing, fair use, licensed or misidentified, you may submit a counter-notice with the elements listed in 17 U.S.C. § 512(g)(3): identification of the removed material and its prior location; statement under penalty of perjury of a good-faith belief that removal was a mistake or misidentification; your contact information; and consent to the jurisdiction of the federal court for your address (or, if outside the USA, any judicial district in which Thumber may be found) and acceptance of service from the complainant.
5. Statement of reasons & appeals
When we remove or restrict access to content we give the uploader a statement of reasons (DSA Art. 17) and an internal complaint route at appeals@thumber.app. EU users may also seek out-of-court dispute settlement (DSA Art. 21).
6. Repeat infringer policy
Strikes for substantiated infringement: 1st = removal + warning, 2nd = 7-day suspension, 3rd within 12 months = permanent termination of the account, payouts forfeited subject to law. Severe or wilful infringement skips the ladder.
7. Abuse of notice process
We may sanction repeated bad-faith notices, including blocking the submitter from filing further notices, reporting to the relevant authority, and pursuing damages under DMCA §512(f), DSA Art. 23 (misuse) and applicable tort law.
8. Other reports
For non-IP illegal content (CSAM, terrorism, threats, doxxing, fraud) see our Safety policy and use the in-app Report flow.